🌿 Q WITH SUZIE Q<\/p>\n\n\n\n
Privacy Policy<\/p>\n\n\n\n
Effective Date:<\/strong> 03\/03\/2026 1. Introduction<\/p>\n\n\n\n Q with Suzie Q (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).<\/p>\n\n\n\n This Privacy Policy explains how we collect, use, store, and disclose your personal information when you:<\/p>\n\n\n\n Visit our website<\/p>\n\n\n\n Engage our services<\/p>\n\n\n\n Submit intake or enquiry forms<\/p>\n\n\n\n Use Companion SQ<\/p>\n\n\n\n Receive communications from us<\/p>\n\n\n\n By using our services, you consent to the practices described in this policy.<\/p>\n\n\n\n 2. What Information We Collect<\/p>\n\n\n\n a. Personal Information<\/p>\n\n\n\n We may collect personal information including:<\/p>\n\n\n\n Full name<\/p>\n\n\n\n Email address<\/p>\n\n\n\n Phone number<\/p>\n\n\n\n Postal address<\/p>\n\n\n\n Billing and payment details<\/p>\n\n\n\n Appointment details<\/p>\n\n\n\n Communications you send us<\/p>\n\n\n\n b. Sensitive Information<\/p>\n\n\n\n As part of our intake and service processes, we may collect sensitive information such as:<\/p>\n\n\n\n Health or wellbeing information<\/p>\n\n\n\n Medical or medication details<\/p>\n\n\n\n Mental health history<\/p>\n\n\n\n Trauma history<\/p>\n\n\n\n Personal circumstances relevant to services<\/p>\n\n\n\n Sensitive information is collected only where reasonably necessary to provide services and with your consent.<\/p>\n\n\n\n 3. How We Collect Information<\/p>\n\n\n\n Information may be collected via:<\/p>\n\n\n\n Website forms<\/p>\n\n\n\n Google Forms intake questionnaires<\/p>\n\n\n\n Email communication<\/p>\n\n\n\n SMS communication<\/p>\n\n\n\n Booking systems<\/p>\n\n\n\n Direct conversations<\/p>\n\n\n\n Companion SQ interactions<\/p>\n\n\n\n 4. Use of AI Tools (Companion SQ)<\/p>\n\n\n\n Companion SQ is delivered through the ChatGPT platform.<\/p>\n\n\n\n When you interact with Companion SQ:<\/p>\n\n\n\n Your messages are processed within the ChatGPT infrastructure<\/p>\n\n\n\n Q with Suzie Q does not access, store, or monitor individual Companion SQ conversations<\/p>\n\n\n\n Conversations are subject to ChatGPT\u2019s own privacy and data handling policies<\/p>\n\n\n\n Companion SQ provides general wellbeing support only and does not replace professional care.<\/p>\n\n\n\n Users are encouraged to review ChatGPT\u2019s privacy documentation for further details regarding data processing within that platform.<\/p>\n\n\n\n 5. How We Use Your Information<\/p>\n\n\n\n We use personal information to:<\/p>\n\n\n\n Provide coaching and wellbeing services<\/p>\n\n\n\n Manage client intake and records<\/p>\n\n\n\n Communicate appointment and service information<\/p>\n\n\n\n Send service-related emails and SMS<\/p>\n\n\n\n Process payments<\/p>\n\n\n\n Improve service delivery<\/p>\n\n\n\n Meet legal obligations<\/p>\n\n\n\n We do not sell personal information.<\/p>\n\n\n\n 6. Third-Party Service Providers<\/p>\n\n\n\n To operate our services efficiently, we use trusted third-party platforms, including:<\/p>\n\n\n\n Google Workspace (Forms, Drive, Docs, Sheets)<\/strong><\/p>\n\n\n\n Google Apps Script (automation within Google Workspace)<\/strong><\/p>\n\n\n\n Zapier (automation between systems)<\/strong><\/p>\n\n\n\n GoHighLevel (CRM, pipeline management, email and SMS communication)<\/strong><\/p>\n\n\n\n ClickUp (task and workflow management)<\/strong><\/p>\n\n\n\n ChatGPT (Companion SQ delivery platform)<\/strong><\/p>\n\n\n\n Payment processors and email\/SMS providers<\/p>\n\n\n\n These providers may store or process data outside Australia. We take reasonable steps to ensure they operate under secure and industry-standard data protection frameworks.<\/p>\n\n\n\n Only operational information necessary for communication and workflow management is processed within CRM systems such as GoHighLevel.<\/p>\n\n\n\n Sensitive intake information is retained primarily within secure Google Workspace systems.<\/p>\n\n\n\n 7. Data Storage & Security<\/p>\n\n\n\n We take reasonable administrative, technical, and physical steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.<\/p>\n\n\n\n Security measures include:<\/p>\n\n\n\n Restricted account access<\/p>\n\n\n\n Two-factor authentication on key systems<\/p>\n\n\n\n Secure cloud-based storage<\/p>\n\n\n\n Limiting data duplication across platforms<\/p>\n\n\n\n Role-based access controls (where applicable)<\/p>\n\n\n\n While we take reasonable steps to protect your data, no online system is completely secure.<\/p>\n\n\n\n 8. Overseas Disclosure<\/p>\n\n\n\n Some third-party service providers used by Q with Suzie Q may store or process data overseas.<\/p>\n\n\n\n By using our services, you acknowledge that your information may be transferred outside Australia in accordance with this policy.<\/p>\n\n\n\n 9. SMS Communications<\/p>\n\n\n\n By providing your mobile number, you consent to receiving service-related messages, appointment reminders, and updates.<\/p>\n\n\n\n Marketing SMS messages are sent only where consent is provided.<\/p>\n\n\n\n You may opt out at any time by replying \u201cSTOP\u201d or contacting us directly.<\/p>\n\n\n\n We do not sell or share mobile numbers for third-party marketing.<\/p>\n\n\n\n 10. Access & Correction<\/p>\n\n\n\n You may request access to or correction of your personal information at any time by contacting us at:<\/p>\n\n\n\n [Insert Email Address]<\/p>\n\n\n\n We will respond within a reasonable timeframe.<\/p>\n\n\n\n 11. Retention of Information<\/p>\n\n\n\n We retain personal and sensitive information only for as long as necessary to provide services and meet legal obligations.<\/p>\n\n\n\n When information is no longer required, it will be securely deleted or de-identified.<\/p>\n\n\n\n 12. Complaints<\/p>\n\n\n\n If you believe we have breached the Australian Privacy Principles, please contact us in writing.<\/p>\n\n\n\n We will investigate and respond promptly.<\/p>\n\n\n\n If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).<\/p>\n\n\n\n 13. Changes to This Policy<\/p>\n\n\n\n We may update this Privacy Policy from time to time.<\/p>\n\n\n\n The current version will always be available on our website.<\/p>\n\n\n\n 14. Contact Information<\/p>\n\n\n\n Q with Suzie Q 🌿 What This Covers<\/p>\n\n\n\n ✔ Sensitive intake information 🌿 Q WITH SUZIE Q Privacy Policy Effective Date: 03\/03\/2026Business Name: Q with Suzie QWebsite: www.qwithsuzieq.com.auContact Email: suzie@qwithsuzieq.com.au 1. Introduction Q with Suzie Q (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy … <\/p>\n
Business Name:<\/strong> Q with Suzie Q
Website:<\/strong> www.qwithsuzieq.com.au
Contact Email:<\/strong> suzie@qwithsuzieq.com.au<\/p>\n\n\n\n
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Email: suzie@qwithsuzieq.com.au
Address: PO Box 2064, Berri, South Australia 5343<\/p>\n\n\n\n
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✔ Google Forms & Drive
✔ Apps Script automation
✔ Zapier
✔ GoHighLevel
✔ ClickUp
✔ Companion SQ
✔ SMS marketing compliance
✔ Overseas processing disclosure
✔ Australian Privacy Act alignment<\/p>\n","protected":false},"excerpt":{"rendered":"